Corp. ("HMR" also referred to as "we" or "us" in this document) handles the personal
information (as defined below) that we collect from users of this Web site, healthysolutions.com
(the "Site"). This Policy does not apply to personal information collected from
other online or offline resources and communications, except in cases where such
personal information is consolidated with information collected through the Site.
This policy also does not apply to third-party online resources to which the Site
may link. These third-party linked resources are not under HMR's control and we
are not responsible for their privacy practices. We recommend that you familiarize
yourself with the privacy policies and practices of any such third parties.
By using the Site, you agree to the terms and conditions of this Policy, so please
read the Policy carefully. If you have any questions about this Policy or our data
collection, use and disclosure practices, please contact us at:
HMR Weight Management Services Corp.
99 Summer Street
Boston, MA 02110
or call us at 1-877-501-9257 Monday – Friday 9:00 am to 6:00 pm (Eastern). We will make an effort to respond to your questions within a timely manner.
The term "personal information" as used throughout this policy means any information that identifies, or is used by or on behalf of HMR to identify, an individual.
What types of information does the Site collect from Site visitors, and how?
HMR collects personal information through the Site when it is provided by Site visitors,
such as when you provide your name, address, telephone number, and e-mail address
to register on certain pages of the Site. We also collect credit and debit card
or other payment information from you when you order products through the Site.
And if you contact us by e-mail, we will collect your e-mail address and any other
personal information you may provide in the e-mail.
In addition, the Site automatically collects certain information about Site visitors’
computers or other electronic devices used to access the Site. This information
may include your Internet Protocol (IP) address, domain name, browser type, date
and time of your searches, and information provided by tracking technologies, such
as cookies and single-pixel tags. If you use a mobile device to access the Site,
we also may collect information about your device, such as your device ID and device
type, as well as information about your use of the device to access other online
resources. In general, none of this information is "personal information" as defined
Passive Information Collection and Use
As you navigate around the Site, certain information can be passively collected
(that is, gathered without your actively providing the information), using various
technologies. We and our third party service providers passively collect and use
information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers,
such as your Media Access Control (MAC) address, computer type (Windows or Macintosh),
screen resolution, operating system version, and Internet browser type and version.
We may collect similar information, such as your device type and identifier, if
you access the Site through a mobile device.
Using cookies: Cookies are pieces of information stored directly on the computer
you are using. Cookies allow us to collect information such as browser type, time
spent on the Site, pages visited, and language preferences. We and our service providers
use the information for security purposes, to facilitate navigation, display information
more effectively, and to personalize your experience while using the Site. We also
to gather statistical information about Site usage in order to continually improve
its design and functionality, understand how individuals use it, and to assist us
with resolving questions regarding it. Cookies further allow us to select which
of our advertisements or offers are most likely to appeal to you and display them
consumer responses to our advertisements.
You can refuse to accept these cookies by following your browser’s instructions;
however, if you do not accept them, you may experience some inconvenience in your
use of the Site. You may also not receive advertising or other offers from us that
are relevant to your interests and needs. To learn more about cookies, please visit
Using Flash cookies: Some of our websites use Adobe Flash technology (including
Flash Local Stored Objects (“Flash LSOs”)) which allows us to, among other things,
serve you with more tailored information, facilitate your ongoing access to and
use of the Site, and collect and store information about your use of the Site. If
you do not want Flash LSOs stored on your computer, you can adjust the settings
of your Flash player to block Flash LSO storage using the tools contained in the
Website Storage Settings Panel. You can also control Flash LSOs by going to the
Global Storage Settings Panel and following the instructions (which may include
instructions that explain, for example, how to delete existing Flash LSOs (referred
to as “information” on the Macromedia site), how to prevent Flash LSOs from being
placed on your computer without your being asked, and (for Flash Player 8 and later)
how to block Flash LSOs that are not being delivered by the operator of the page
you are on at the time). Please note that setting the Flash Player to restrict or
limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash
applications, including, potentially, Flash applications used in connection with
the Site or our online content.
Using pixel tags, web beacons, clear GIFs, or other similar technologies:
These may be used in connection with some Site pages and HTML-formatted e-mail messages
to, among other things, track the actions of Site users and e-mail recipients, measure
the success of our marketing campaigns, and compile statistics about Site usage
and response rates.
clear GIFs, or other similar technologies allows our third-party vendors to deliver
advertisements about our products and services when you visit the Site or other
web sites or web properties across the Internet. These vendors may place pixel tags,
web beacons, clear GIFs, or similar technologies on the Site and other websites
or web properties, and also place or recognize third-party cookies when you visit
the Site or other sites or web properties. They may use information about your visits
to the Site and other web sites or web properties to provide advertisements about
goods and services that may be of interest to you.
IP Address: Your IP Address is a number that is automatically assigned to
the computer that you are using by your Internet Service Provider. An IP Address
is identified and logged automatically in our server log files whenever a user visits
the Site, along with the time of the visit and the page(s) that were visited. Collecting
IP Addresses is standard practice on the Internet and is done automatically by many
web sites. We use IP Addresses for purposes such as calculating Site usage levels,
helping diagnose server problems, and administering the Site.
Device Information: We may collect information about your mobile device,
such as a unique device identifier.
How does HMR use personal information collected through the Site?
HMR uses the personal information it collects through the Site for several purposes, including:
- To fulfill your requests. We will use your personal information to fulfill any orders
you request, as well as to send you information you may request about our products
and services, including in the form of newsletters, videos, and other resources
you have requested.
- To send you confirmations and other administrative communications. We will use your
personal information to send you important information, such as order confirmations,
updates on order status, changes to our terms, conditions, and policies and/or other
- To improve our communications with you. We may use personal information you
provide, as well as the non-personal information gathered through the Site’s tracking
technologies, to customize and personalize certain of HMR’s online resources and
communications for you. These uses may also include data analysis, audits, developing
new products, enhancing our website, improving our products and services, identifying
Site usage trends, and determining the effectiveness of our promotional campaign.
For example, HMR may use your personal information to remember your personal preferences
and selections; confirm whether you have read or clicked on certain e-mail communications
we send to you; and to identify and offer additional services and promotions that
we believe you might find interesting.
- For internal business purposes. We also may use personal information about you for
our internal business purposes, such as to conduct data and Site usage analysis
in order to enhance the design and functionality of the Site; to evaluate options
for developing new products and improving our services; and to determine the effectiveness
of our promotional campaigns.
- Site compliance auditing. HMR also may use personal information to audit its online
resources for authorized access and security.
Consistent with the terms of this Policy and other applicable privacy notices we
have provided, in some cases HMR consolidates and analyses personal information
it collects through the Site with information collected through other channels,
such as telephone calls, surveys, other Web sites and other online resources and
communications, in order to enhance the quality of services that we offer.
With whom does HMR share personal information collected through the Site?
HMR may share the personal information collected through the Site any of the following third parties:
- Our Affiliates. We may share personal information with our company affiliates so
that they may assist in our operations and with legal compliance, as well as for
- Service Providers. We may share personal information with unaffiliated third parties
who provide us with services, such as the designer and administrator of the Site,
our payment processing vendors, and others who assist us with ordering procedures,
technology, data analysis, or similar services.
- Potential or Actual Acquirers or Assignees. HMR may decide for business reasons
to reorganize or divest all or a portion of its business through sale, merger, acquisition,
or assignment, in which case the personal information we have collected may be shared
with actual or prospective purchasers or assignees. We will endeavor to obtain written
assurances that personal information will be protected appropriately in these circumstances.
- Entities Entitled Under Law. We may disclose personal information about you to others
as we believe to be appropriate in the following circumstances: (i) when required
by applicable law, including laws outside your country of residence; (ii) to comply
with legal process; (iii) to respond to requests from public and government authorities;
(iv) to enforce the terms and conditions for use of the Site, including this Privacy
Policy; (v) to protect and defend our rights and property; (vi) to protect the interests
and safety of HMR or others; and (vii) to permit us to pursue available remedies
or limit the damages that we may sustain. We have no obligation to notify you of
such disclosures, except as required by applicable law.
We also use and disclose information we collect passively as described above, under
"Passive Information Collection and Use," and for any other purpose, except where
we are required to do otherwise under applicable law (for example, if we are required
to treat such information as personal information). In addition, we may use and
disclose information that is not in personally identifiable form for any purpose.
If we combine information that is not in personally identifiable form with information
that is (such as combining your name with your geographical location), we will treat
the combined information as personal information as long as it is combined.
HMR does not share personal information with unaffiliated third parties for their
own marketing purposes, nor do we allow such parties to collect the personal information
of visitors to our Site by tracking such visitors’ usage of our Site over time.
What choices do you have about how HMR collects, uses and discloses personal information?
Submitting Information: You may choose not to submit personal information to HMR
online by electing not to enter any personal information into a form or data field
on this Site, and by not using any personalized services provided by our online
resources. However, you should be aware that some of our online resources are available
only to individuals who provide personal information or who use personalized services.
Limiting Uses and Disclosures of Information Collected: If you do submit your personal
information to us, you can limit certain of our uses of that personal information
by selecting among options provided with respect to such use, either at the time
that you enter the information or at a later time. For example, if you have signed
up to receive optional e- mail communications, you may opt out of receiving such
communications from us in the future by visiting the Web site or other online resource
where you subscribed (where available), and updating your e-mail communication selections,
or you may follow the unsubscribe or opt-out instructions in the e-mail communications
you receive from us. You also may opt out by contacting us using our contact information
If you do not want us to verify whether you have received or opened e-mail communications
we have sent to you, you should opt out of receiving those e-mail communications
altogether (using one of the approaches described above), because in some cases
we may not be able to turn off e-mail verification.
Limiting Tracking Technologies: You can control the use of certain tracking technologies,
such as cookies, through most Internet browsers. Some Internet browsers enable you
allow you to select cookie settings for all Web sites that you visit. You can check
your Internet browser to see how your cookie settings can be controlled. You should
be aware, however, that if you limit or disable cookies, certain functions of the
Site may not work properly.
If you would like to opt out of the cookies used by other companies who deliver
e-mail communications on our behalf or place HMR advertisements on other Web sites,
you may do so by following the options provided by the Network Advertising Initiative
How does HMR secure personal information?
HMR will take reasonable steps to protect the security of your personal information
as it is transmitted from your computer to the Site and our servers, as well as
to protect the personal information once we possess it from unauthorized access,
disclosure, alteration or destruction. Security measures and tools are in place
to help protect against the loss, misuse and alteration of the information under
our control. However, no data transmission over the Internet or data storage system
can be guaranteed to be 100 percent secure. Please do not send us information you
consider confidential via e-mail. It is your personal responsibility to secure your
own copies of your passwords and related access codes for any online resources you
choose to use.
How does HMR protect the privacy of children?
Neither this Site nor any other of the HMR Web sites is directed at children. Most
of the online services that we offer are designed for individuals who are 18 years
of age or older, and we do not knowingly collect information from children under
How may you access and correct your personal information collected by the Site?
To gain access to personal information about you collected by the Site, and to keep
it accurate, complete and current, you may contact us using our contact information
provided above. Where permitted by law, your ability to access and correct your
personal information will be limited where access and correction would inhibit HMR’s
ability to do any of the following: comply with a legal or ethical obligation or
to investigate, make or defend legal claims; result in disclosure of personal information
about a third party; result in breach of a contract; or entail a disclosure of trade
secrets or other proprietary business information belonging to HMR or a third party.
How may you pose questions about HMR’s privacy practices?
If you have any questions about this policy or HMR’s practices involving the collection,
use, or disclosure of personal information, you may contact us using our contact
information provided above. We will use reasonable efforts to respond promptly within
10-20 business days. We may contact you for follow-up information and may share
your inquiry with persons working for HMR who are responsible for functions related
to the subject of your inquiry. Except where required by law, HMR cannot ensure
a response to questions or comments regarding any topics unrelated to this Policy
or to HMR’s privacy practices.
How will I know whether HMR has updated this Policy?
HMR may update this Policy periodically. If we decide to change the Policy, we will
post the revised version of the Policy on this Site, and if the changes we make
to the Policy are material, we may also post a notice that the Policy has been updated
on the home page of the Site.
This Policy was last updated on December 20, 2016.